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Supply Chain & Operations

We have listed below a selection of standard course modules from which we can build tailored learning programmes to meet your specific requirements. Please contact us to discuss how we could help to meet your organisation's training needs.

Module Title	Module Content	Business Benefits	Duration
Product Lifecycle Management	History and definition of PLM Product lifecycles and data sets The PLM process Organisation structures for PLM Integration with project management and ERP Integration with customers and suppliers Case studies Implementing PLM	Understand how PLM relates to your business processes Identify the key benefits of PLM to your business Contribute to planning and delivering a PLM implementation Understand the key features of effective PLM systems Recognise the need for effective integration with other systems	2 days
Principles and Concepts of ERP/MRPII	Overview of ERP/MRPII Sales & Operations Planning Demand Management Master Production Scheduling Material Requirements Planning Batch sizes & Lead Times Record Accuracy Inventory Management Shop Floor Control Supply Chain Management	Understand how ERP/MRPII systems work See how they can help or harm business performance Identify how you can improve your company performance Achieve rapid bottom line benefits from simple “quick wins” Identify how to get the benefit from ERP/MRPII	4 days
Developing and Managing Forecasts	What the forecast is for Types of Forecast Forecasting Techniques Demand analysis matrix Role of Planning Bills Forecasting in different business types Measuring accuracy Forecast outputs	Learn how to forecast — even if your business can't Understand the variables and business drivers in the market How, when and where to apply the techniques How forecasting can save you money and improve performance	1 day
Tools for Managing Inventory	Demand analysis Reorder point calculations Safety stock calculations Ordering cycles Inventory analysis	Understand how demand characteristics affect your business Use statistical techniques to set the “right” inventory and save money Keep control without spending a fortune	1 day
Sales & Operations Planning	Product families and groupings Planning horizons Criticality Scenario Planning Performance measures	Gain value by linking business planning with production planning Reduce medium and long term risk Improve costs and cash flow Make better strategic decisions	1 day
Production Planning and Control	The planning and control framework The Master Production Schedule (“MPS”) Capacity planning and management Material Requirements Planning (“MRP”) Controlling batch sizes and lead times Shop floor scheduling and control	Understand how production planning and control works See how effective planning and control improves business performance Understand how your role fits into the bigger picture Understand the key tools and techniques Develop your planning and control skills	2 days
Managing MRP Parameters	Order policies Lead times Achieving due dates Change and impact analysis Performance measures	Control parameters and data Align responsibility and accountability Get accurate and reliable information from your system Zap the cost of chaos	2 days
Structuring & Using Bills of Material & Routings	Structuring for planning Phantom items Modular bills Bills vs. routes Scrap and yield factors Change control Structuring routings	Improve the accuracy and usefulness of your BoMs Use BoMs to eliminate waste of materials and time Manage engineering change more effectively Better routings and shorter lead times	1 day
Shop Floor Control	Production order control Material reservations, issues and returns Yields and scrap Variances and analysis Managing product change	Improve control of work-in-progress Improve feedback from the shop floor into planning Track material usage more effectively Manage product changes efficiently	1 day
Supplier Management	Strategic purchasing Portfolio analysis Relationship mapping Purchase price cost analysis Source planning and supply chain analysis	Learn how to manage suppliers, not be managed by them Manage cost not price and save money Purchasing as a profit centre — increase delivery value Developing the right strategy Managing risk and vulnerability	2 days
Managing the Master Schedule	Capacity constrained schedules Simulation and impact analysis Achieving schedule stability Scheduling and promise dates Effective management of schedule changes Performance measures	Learn how to achieve 100% on time delivery Manage available capacity better and reduce production costs Stabilise the supply chain and get rid of “just in case” inventory Understand how “realism” can be a profit earner	2 days
Managing Record Accuracy	Understanding record types, origins and uses Control groups and processes Mechanism for improvement Tracking	Understand the cost of inaccuracy and the drivers The cost/benefit of getting it right Learn how to get and keep control of record accuracy Identify savings in reduced cost and risk	1 day
Warehouse & Distribution Operations	How to establish the business needs that drive operations Handling systems and equipment Delivery systems Systems for different business needs Measures of supply chain performance Case study	Choose the most suitable techniques and equipment for your business Improve productivity Improve customer service Reduce inventory	1 day
Customer Relationship Management	Understanding customer needs Building and sustaining relationships Communications tools Being pro-active - removing obstacles The role of IT	Improve customer service Reduce the cost of handling problems Turn complaints into opportunities Solve customers' problems Retain profitable customers	2 days