Open Course — Capacity Planning — 2 days (residential)

For any business, ensuring that required output and available capacity are in balance is critical to achieving good customer service and competitive costs at the same time. Yet, capacity planning is one of the least well understood areas of operations management.

This course explains why many organisations find capacity planning difficult and provides practical ways to overcome common problems. It includes a dynamic business simulation in which delegates have the opportunity to test their capacity planning skills.

To book, use our contacts form to send us a message.

Before booking, please read our standard Terms and Conditions which apply to all open course bookings.

Who Will Benefit?

Anyone involved in managing or planning operations: directors, managers, planners and analysts. Although this course is based upon techniques that originated in manufacturing, much of the content is relevant to other businesses.

What Will The Course Cover?

• the operations planning and control framework
• the role of capacity planning at different levels of the framework
• relationships between capacity, utilisation, lead times and customer service
• high-level resource planning
• rough-cut capacity planning
• detailed capacity requirements planning
• finite capacity scheduling
• techniques for estimating and measuring capacity
• managing capacity and workload data
• implementation:
  • planning vs target setting
  • cultural, behavioural and organisational issues
  • choosing the right frequency and level of detail
  • collecting and setting up the data
  • effective reporting that drives action

What Will Delegates Gain?

The course is designed to provide delegates with an understanding of:

• the role of capacity planning in achieving good customer service and competitive costs;
• how to choose the right capacity planning techniques for their business;
• how to implement an effective capacity planning process.

Dates and Venues

Fees

£940 incl. 1 night's accommodation + VAT

To book, use our contacts form to send us a message.

Before booking, please read our standard Terms and Conditions which apply to all open course bookings.